Skills & Competencies for Commercial Tire Technician I

Commercial Tire Technician I job profile

JOB SUMMARY for Commercial Tire Technician I

Performs tire and tire related services at commercial service centers according to company requirements.

JOB RESPONSIBILITIES for Commercial Tire Technician I

Mounts, demounts and balances commercial and other tires and wheels as directed by a service manager or a more senior technician. Follows established procedures to inspect tires, wheels and vehicles before and after service, noting additional needs and notifying the service manager or supervising technician. May responsible for replenishing inventory and maintaining shop supply levels.

Commercial Tire Technician I SALARY RANGE

BASE 50%
$29,990
TOTAL 50%
$30,486
Job Level
A01
Job Code
SC16000508
Education/Degree
Associate's Degree
Reports To
Supervisor or Manager

Commercial Tire Technician I Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Commercial Tire Technician I skill and competencie below to view definitions.

6 hard skills or competencies (industry competencies) for Commercial Tire Technician I

1 Industry Competency – Automotive Services
Proficiency Level -1
Skill definition-Diagnosing, maintaining, repairing, and upgrading automobile components and systems to ensure safety, reliability, and optimal vehicle performance.
Level 1 Behaviors
(General Familiarity)
Lists the key considerations for selecting the correct automotive parts for vehicle repairs.
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Level 2 Behaviors
(Light Experience)
Selects and uses the appropriate diagnostic tools to identify and troubleshoot automotive issues.
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Level 3 Behaviors
(Moderate Experience)
Works collaboratively with team members to ensure the timely completion of servicing tasks.
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Level 4 Behaviors
(Extensive Experience)
Oversees the automotive servicing operations to ensure compliance with safety and quality standards.
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Level 5 Behaviors
(Mastery)
Stays abreast of the latest technological advancements to optimize maintenance and repair processes.
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2 Industry Competency – Vehicle Inspection
Proficiency Level -1
Skill definition-Examining vehicles using different tools and techniques to ensure safety, regulatory compliance, and optimal performance standards.
Level 1 Behaviors
(General Familiarity)
Lists the commonly used diagnostic tools and techniques to identify the underlying cause of the automotive issue.
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Level 2 Behaviors
(Light Experience)
Uses basic inspection tools such as flashlights, mirrors, and magnets.
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Level 3 Behaviors
(Moderate Experience)
Uses advanced inspection tools such as borescopes, thermal cameras, and oscilloscopes to diagnose vehicle problems.
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Level 4 Behaviors
(Extensive Experience)
Reviews and interprets inspection reports to identify trends and develop recommendations for corrective action.
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Level 5 Behaviors
(Mastery)
Stays abreast of the emerging vehicle technologies and their impact on safety and inspection practices.
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3 Commercial Tire Technician I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Commercial Tire Technician I
Proficiency Level - 4
5 Competency for - Commercial Tire Technician I
Proficiency Level - 5

2 general skills or competencies (Job family competencies) for Commercial Tire Technician I

1 Job Family Competencies – Customer Satisfaction
Proficiency Level -1
Skill definition-Collecting, analyzing, and measuring satisfaction levels of customers to improve our business's service and products.
Level 1 Behaviors
(General Familiarity)
Lists the factors that influence customer satisfaction.
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Level 2 Behaviors
(Light Experience)
Performs customer follow-up to complete all service requests on time.
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Level 3 Behaviors
(Moderate Experience)
Uses key performance indicators (KPIs) to measure goals for customer satisfaction.
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Level 4 Behaviors
(Extensive Experience)
Trains and guides teams on the methods and formulas used to measure customer satisfaction data.
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Level 5 Behaviors
(Mastery)
Promotes interdepartmental collaboration to achieve service level agreements (SLA).
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2 Job Family Competencies – Safety Policies and Procedures
Proficiency Level -1
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Explains the importance the safety policies and procedures in reducing occupational risks.
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Level 2 Behaviors
(Light Experience)
Suggests amendments to the existing safety policies and procedures to ensure regulatory compliance.
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Level 3 Behaviors
(Moderate Experience)
Summarizes the details of safety procedures including the statement of policy and reduction of hazard practices.
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Level 4 Behaviors
(Extensive Experience)
Oversees the implementation of safety initiatives in adherence to established policies and procedures.
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Level 5 Behaviors
(Mastery)
Develops safety policies and procedures to control the risks associated with our business activities.
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3 Commercial Tire Technician I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Commercial Tire Technician I
Proficiency Level - 4
5 Competency for - Commercial Tire Technician I
Proficiency Level - 5

8 soft skills or competencies (core competencies) for Commercial Tire Technician I

1 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -1
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Identifies our internal and external sources for the SOPs we need.
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Level 2 Behaviors
(Light Experience)
Participates in the implementation of new SOPs and enhancement of existing ones.
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Level 3 Behaviors
(Moderate Experience)
Modifies SOPs accordingly to reflect changes in our business practices and policies.
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Level 4 Behaviors
(Extensive Experience)
Optimizes the current SOP development and implementation processes.
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Level 5 Behaviors
(Mastery)
Leads cross-functional efforts to develop and implement SOPs across our organization.
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2 Core Competencies – Attention to Detail
Proficiency Level -2
Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Lists best practices and tools to maintain high accuracy and thoroughness in the workplace.
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Level 2 Behaviors
(Light Experience)
Uses checklists to ensure that information goes out error-free.
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Level 3 Behaviors
(Moderate Experience)
Suggests solutions to issues that arise while executing the tasks.
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Level 4 Behaviors
(Extensive Experience)
Employs techniques for motivating personnel to meet or exceed accuracy goals.
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Level 5 Behaviors
(Mastery)
Leads the creation of tools for enhancing and assuring accuracy.
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3 Commercial Tire Technician I - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Commercial Tire Technician I
Proficiency Level - 4
5 Competency for - Commercial Tire Technician I
Proficiency Level - 5

Summary of Commercial Tire Technician I skills and competencies

There are 6 hard skills for Commercial Tire Technician I, Automotive Services, Vehicle Inspection, Tire Servicing, etc.
2 general skills for Commercial Tire Technician I, Customer Satisfaction, Safety Policies and Procedures.
8 soft skills for Commercial Tire Technician I, Standard Operating Procedures (SOP), Attention to Detail, Maintaining Focus, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Commercial Tire Technician I, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in Attention to Detail, and be proficient in Maintaining Focus.

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